PCC Login |
The PCC Login screen is used to log on to the PCC.NET application. Only registered users of PCC.NET application can use this screen to login to the application with their valid User Name (that is, Login ID) and Password.
In PCC.NET, the user registration process precedes the login process. During registration, you are assigned a User Name and the word "password" as your default Password. You need to change the default password during your initial login to PCC.NET. Your login credentials - User Name and the default Password, are sent to you via email.
After logging in to the application, the Change Password dialog box is displayed. Using this dialog box, change your default password, and re-log into the application with newly-created password. After successful login, the initial screen
appears. Based on your role and the system action assigned to that role, you can access relevant information and perform the required tasks in PCC.NET. You can be assigned to multiple organizations. In such case, you can modify your default organization after successful login to PCC.NET application.
To login to the application for the first time, you need to follow the following steps in PCC.NET Login screen:
You are recommended to use the browser, Internet Explorer (IE - 11 or higher), for accessing the PCC.NET application.
While creating new password or changing the existing password, you should follow the criteria:
Your personal details are displayed at the top-right corner the screen. These include:
User Name
Geographic location of current agent
User Office Code
Default Organization code
Please contact the GSG (Global Support Group) users for any issue related to logging into the PCC.NET application.
To login to the application as a regular user, you need to perform the following steps in PCC.NET Login screen:
Your personal details are displayed at the top-right corner the screen. These include:
User Name
Geographic location of current agent
User Office Code
Default Organization code
Notes:
Please contact the GSG (Global Support Group) users for any issue related to logging into the PCC.NET application.
If you forget your password, you or your manager should request GSG Users via an E-mail, by mentioning the User Name, for resetting the password.
If your existing password expires, the login screen intimates you to change the password. Steps to change password.Steps to change password.
While creating new password or changing the existing password, you should follow the criteria:
While creating a password you need to abide by a few mandatory rules. Otherwise, PCC.NET displays the following error messages.
Message |
Type |
Probable Reason |
Suggested Step |
Password should be of minimum 8 characters |
Error |
The new password you have provided has less than eight characters. |
Register in the application with a password with eight or more characters. |
Password should not be among last 5 passwords!! |
Error |
The current password you have provided matches with one of the last five passwords used by you. |
Register in the application with a new and unique password. |
The password should contain characters from 3 of the following 4 categories:
|
Error |
The current password you have provided does not follow the instructions prescribed to generate a new password in PCC.NET. |
Follow the mandatory rules while creating a new password in PCC.NET. |
Password should not contain the user login id or its parts that exceed two consecutive characters !! |
Error |
The password you have provided matches with your User Name (that is, Login ID) or its parts that exceed two consecutive characters. |
Register in the application with a password that does not match with your User Name (that is, Login ID) or its parts that exceed two consecutive characters. |
CURRENT AND NEW PASSWORD CAN'T BE SAME |
Error |
The New Password you have provided matches with your Current Password. |
The New Password should be different from your Current Password. |
NEW PASSWORD AND CONFIRM PASSWORD FIELDS DO NOT MATCH |
Error |
The New Password you have provided does not match with Confirm New Password. |
Both the New Password and Confirm New Password should be same. |
The password should be of minimum 8 characters.
You need to contact the GSG (Global Support Group) user to reset your password. After the GSG user resets your password, you need to login with your User Name and enter the word "password" in the Password field. A dialog box appears, requesting you to change the current system generated default password (that is, "password") with a new password of your own choice.
While creating new password or changing the existing password, you should follow the criteria:
This functionality is only available if you are associated with multiple organizations. You can switch among your organizations by performing the following steps: